Providence Row
Privacy & Cookie Policy
Last updated: 1st April 2016

This privacy policy (“Policy”) describes how Providence Row (“us”, “we” “our”)collect, use and share personal data of users of this website, risebakery.londonor any of our mobile applications (“site”).

Please take a moment to read this Policy as it includes important information. By visiting our site and providing us with your personal data, you acknowledge and agree that your personal data may be processed for the purposes identified in this Policy.

You can find out more about Providence Row and the Terms of Use for using our site at http://www.providencerow.org.uk/, as well as our terms of business and terms of use

WHO WE ARE & CONTACT INFORMATION

Providence Row is a charitable company registered in England and Wales with registered offices at Dellow Centre, 82 Wentworth Street, London, E1 7SA. Our company registration number is and our registered charity number is 1140192.

We welcome your comments about this Policy. If you have any questions about how we use your personal data, please do not hesitate to contact us at:

Address: Dellow Centre, 82 Wentworth Street, London, E1 7SA

E-mail: .

Phone:

WHAT WE COLLECT

“Personal data” means any information which, either alone or in combination with other information in our possession, enables you to be identified. We obtain personal data about you in a range of ways:

Information You Give Us.

We collect your name, postal address, email address, phone number, fax number as well as any other information you directly give us on our site. In addition, we may also collect personal data from you when you correspond with us (for example, when you send us e-mail communications or letters, or contact us by telephone).

Information Automatically Collected.

We and the third party provider which hosts our site automatically log information about you and your computer. For example, when visiting our site, we (and they) log your computer operating system type, browser type, browser language, the website(s) you visited before browsing to our site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our site.

COOKIES

Our site (like most platforms) uses cookies and other similar technologies such as ‘web beacons’.

What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website or mobile application. Cookies are then sent back to the originating site on each subsequent visit, or to another site that recognises that cookies. You can find out more information about cookies at www.allaboutcookies.org

Cookies are widely used in order to make sites work, or to work more efficiently, as well as to provide information to the owners of the platform.

We use cookies to enhance the online experience of our visitors (for example, by remembering your language and/or product preferences) and to better understand how our site is used. Cookies may tell us, for example, whether you have visited our site before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Types of Cookies

There are two broad categories of cookies:

· First Party Cookies: these are served directly by us to your computer or mobile device. They are used only by us to recognise your computer or mobile device when it revisits our site; and

· Third party cookies: these are served by a service provider on our site, and can be used by the service provider to recognise your computer or mobile device when it visits other sites. Third party cookies are most commonly used for platform analytics or advertising purposes.

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are ‘session cookies’, meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are ‘permanent cookies,’ meaning that they survive after your browser is closed. They can be used by the site to recognise our computer or mobile device when you open your browser and browse the Internet again.

What cookies do we use?

Our site uses the following types of cookies:

Type of cookie

Purpose

Cookies necessary for essential purposes

These cookies are essential to provide you with services available through our site and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for, like transactional pages and secure login accounts, would not be possible.

Analytics Cookies

These cookies are used to collect information about how visitors use our site.

The information gathered does not identify any individual visitor and is aggregated. It includes the number of visitors to our site, the sites that referred them to our site and the pages that they visited on our site.

We use this information to help operate our site more efficiently, to gather broad demographic information and to monitor the level of activity on our site.

Performance Cookies

These cookies collect information about how visitors use the site, so that we can analyse traffic and understand how our visitors use our sites.

Functionality Cookies

These cookies allow our site to remember choices you make (such as your user name, or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Social Media Cookies

These cookies are used when you share information using a social media sharing button or “like” button on our sites or you link your account or engage with our content on or through a social networking site such as Facebook, Twitter or Google+. The social network will record that you have done this. This information may be linked to targeting/ advertising activities.

How to control or delete cookies

You have the right to choose whether or not to accept cookies and we have explained how you can exercise this right below. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our site.

You can set your cookie preferences by changing your browser settings so that cookies from this site cannot be placed on your computer or mobile device. In order to do this, follow the instructions provided by your browser (usually located within the “help” “tools” or “Edit” facility).

Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.eu.

IP Addresses

We may collect information about your computer or mobile device, including where available your IP address, operating system, log in times and browser type. We use this information to better understand how visitors use our site and for internal reporting purposes.

USE OF PERSONAL DATA

We use your personal data for the following purposes:

· to operate, maintain, and improve our sites, products and services;

· to process, arrange for the delivery of and fulfil orders placed by you through the site;

· to provide you with access to the site and to your user account;

· to respond to comments and questions and provide customer service;

· to send information including confirmations and invoices;

· where you have opted in to receiving such information, to communicate about promotions, upcoming events, and other news about products and services offered by us;

· to link or combine user information with other personal data; and

· to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

SHARING OF PERSONAL DATA

We do not rent, sell or share personal data about you with third parties except under the following circumstances:

· With your consent. For example, where you have opted in to receive marketing information from third parties whose products or services may be of interest to you, we may share your personal data with those third parties for their own marketing purposes. Those uses will be subject to the privacy policies of such third parties;

· When you place an order with us, we may need to share your personal data with third parties upon whose services we rely to enable us to deliver our services to you. Examples include the Royal Mail or third party courier service (for order fulfilment purposes) or to the web hosting company which hosts our site;

· If we are subject to a business transaction involving the sale or transfer of all or substantially all of our business or assets ( these deals can include any merger, financing, acquisition), we may pass your personal data to the successor organisation for use strictly in accordance with this Policy;

· We may share your personal data for legal protection, and safety purposes:

o to comply with laws or any regulatory obligation;

o to protect the rights and property of Providence Row, our agents, customers and others. This includes enforcing our agreements, policies, Terms of Service or Terms of Use;

o in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person; and

· We may share your personal data with those of our employees, volunteers and officers who need to receive your personal data to enable us to fulfil our obligations towards you.

INTERNATIONAL TRANSFER OF PERSONAL DATA

Your personal data may be collected, processed and/or otherwise transferred outside the European Economic Area to countries, such as the United States, whose data protection and privacy laws may not offer the same level of protection as in other parts of the world. By providing your personal data to us, you consent to such transfer, collection and/or processing in the United States of your personal data, which includes the use of cookies as described in this Policy, which includes the use of cookies as described in this Policy.

PROTECTING YOUR INFORMATION

We want you to feel confident about using our site, and we are committed to protecting the personal data we collect. We limit access to personal data about you to employees who reasonably need access to it, to provide products or services to you or in order to do their jobs. We maintain appropriate technical and organisational physical, electronic, and procedural safeguards to protect the personal data that you provide to us against unauthorised or unlawful processing and against accidental loss, damage or destruction.

HOW TO EDIT, DELETE OR ACCESS YOUR PERSONAL DATA

You have the right to ask for a copy of any personal data that we hold about you in our records, to correct any inaccuracies and to update any out of date information. You can also ask us not to send you direct marketing communications (however please note that we may continue to send you service related (i.e. non-marketing) communications, such as email updates). If you wish to exercise any of these rights, or wish to object to our use of your personal data, please contact us, using the contact details mentioned above.

CHANGES TO THIS POLICY

From time to time we may change this Policy. If we make any changes, we will change the Last Updated date above. If you do not agree to these changes, please do not continue to use our site. If material changes are made to this Policy, we will notify you by email or by placing a prominent notice on the site.

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